Resolving Conflict

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How can I resolve conflict on the job?

Resolving Conflict

Conflict is bound to occur in any setting where people work in close proximity. Don't let conflict steal your productivity. Instead, use it to your advantage by working together to identify the problem:

  • Analyze the problem in the light of common and differing interests
  • Draft possible resolutions
  • After discussing and ranking solutions, determine a compromise
  • Allow some time to work through the solution and then lastly
  • Revisit the problem and evaluate the success of resolution plan

       

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