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Telephone
Call-Waiting
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Should I put a person on hold while answering another call?
Call-Waiting
Unless you're expecting an urgent call and say so, it's impolite to continually put the person to whom you're speaking on hold while you take another call. Say, "I have another call, can you hold just a second?" Take the other call, explain you're on another line and will call back shortly. Then quickly return to your first caller.
