April 14, 2006, Newsletter Issue #83: Effective Listening
Tip of the Week
Be a better listener by practicing the following habits:
Make appropriate eye contact.
Show interest through nonverbal signals (head nods, facial expression)
Avoid distracting gestures which show your mind is elsewhere
Ask questions
Paraphrase or restate what the speaker has said in your own words
Don´t interruppt
Don´t overtalk
For 2-way talk, practice making good transitions between the role of speaker and listener
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