October 11, 2002, Newsletter Issue #52: Coaches Instead of Bosses

Tip of the Week

Create a supportive climate for your team. A good coach eliminates or reduces barriers to development and encourages a climate that fosters performance improvement. Some ways to accomplish this are:
*encourage a free and open exchange of ideas
*offer help and guidance
*be positive and upbeat with employees
*view mistakes as learning opportunities
*express appreciation for the value of each employees` contribution
*take responsibility for the performance of your team without robbing them of credit for the part they play
*don`t blame employees for poor results

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