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June 6, 2008, Newsletter Issue #192: Call-Waiting


1

Tip of the Week

Unless you´re expecting an urgent call and say so, it´s impolite to continually put the person to whom you´re speaking on hold while you take another call. Say, "I have another call, can you hold just a second?" Take the other call, explain you´re on another line and will call back shortly. Then quickly return to your first caller.


2

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